Terms of Service.

You must be at least 16 years old and able to form a binding contract under applicable law. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

You are responsible for all activity under your account, for keeping credentials secure, and for ensuring that everyone you invite to a workspace complies with these Terms.

PostAura is an AI-powered social media automation engine that helps teams research, plan, generate, approve, schedule, and publish content across connected platforms.

We may add, change, or remove features. We provide reasonable notice for material breaking changes. Beta features are clearly marked and provided “as-is”.

You retain all rights to the content you upload, generate, or publish through the Service (“Customer Content”). You grant PostAura a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Customer Content solely to operate the Service for you.

You are responsible for ensuring that Customer Content is lawful, does not infringe third-party rights, and complies with the rules of every social platform on which it is published.

The Service produces AI-generated drafts and assets. You are responsible for reviewing, editing, and approving AI output before it is published. We do not guarantee that AI output is accurate, non-infringing, free from bias, or suitable for any particular purpose.

You must not use the Service to generate content that is illegal, misleading, defamatory, discriminatory, sexually explicit involving minors, or otherwise prohibited by applicable law or by the destination platform's policies.

You agree not to:

• circumvent rate limits, scopes, or other technical controls;
• use the Service to spam, harass, impersonate, or distribute malware;
• reverse-engineer the Service, scrape it at scale, or resell it without written permission;
• violate the terms or community guidelines of any connected platform (LinkedIn, Meta, X, Threads, etc.);
• upload content you do not have the right to use.

We may suspend or terminate accounts that violate this section, with or without notice depending on severity.

Publishing and analytics features depend on the official APIs of the social platforms you connect. We do not control those APIs. Features may change, degrade, or be suspended due to platform policy changes, rate limits, app review, account type, or scope changes. We make reasonable efforts to keep integrations current but make no guarantees of continuous availability for any specific platform.

Paid plans are billed in advance on a monthly or annual basis. By providing a payment method, you authorize us to charge the applicable fees, taxes, and any overage charges for usage above plan limits.

All fees are non-refundable except where required by law or where explicitly stated in a separate agreement. You may cancel at any time from your account; cancellation takes effect at the end of the current billing period.

Free trials, if offered, end automatically; we do not auto-charge without your prior consent on the trial signup screen.

You may delete your account at any time. We may suspend or terminate accounts for material breach of these Terms, prolonged non-payment, or where required by law. On termination, your access ends and we delete Customer Content per the retention schedule in our Privacy Policy.

Sections that by their nature should survive termination (e.g., intellectual property, disclaimers, liability, governing law) will survive.

PostAura, its logos, software, documentation, and all related intellectual property are owned by PostAura or its licensors. Nothing in these Terms transfers ownership to you. We grant you a limited, non-exclusive, non-transferable right to use the Service while your account is active and in good standing.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or meet your specific requirements.

To the maximum extent permitted by law, PostAura's aggregate liability arising out of or related to the Service will not exceed the greater of (a) the fees you paid us in the 12 months before the event giving rise to the claim, or (b) USD 100. In no event will we be liable for indirect, incidental, special, consequential, or punitive damages, lost profits, or lost data.

You agree to defend and indemnify PostAura against third-party claims arising from your Customer Content, your use of the Service in violation of these Terms, or your violation of any third-party rights or applicable law.

These Terms are governed by the laws of the jurisdiction in which PostAura is incorporated, without regard to conflict-of-laws principles. Any dispute will be resolved by the competent courts of that jurisdiction, except where mandatory consumer law requires otherwise.

We may update these Terms from time to time. Material changes are announced at least 14 days in advance via email or in-product notice. Continued use of the Service after the effective date constitutes acceptance.

Questions about these Terms? Email legal@postaura.com or visit /contact.